Patty B'zz offers unique, one of a kind monogrammed or personalized gift ideas for the whole family! I will work with you to "make it your one of a kind"! Plus everyone loves monogrammed or personalized goodies! I look forward to working with you!
Patty B'zz is an online store based out of Louisville, KY! I currently do not have a physical retail location and I operate exclusively online.
Yes, I try to offer products with or without a monogram or personalization. If you run across a product that does not have that option, please email me - email@example.com so I can set the listing up for you!
I try to keep my turnaround time between 5-7 business days before shipping if your product is being personalized. Non-personalized items wil be shipped sooner. Please note - business days are M-F, do not include weekends or holidays! During busier times, it may take me a little longer to complete your order, but I will note any changes on your shopping cart page!
Yes, yes, yes!! Custom design is the name of this game! Please let me know if you are looking for a particular item, font, fabric, or color that you do not see listed. I will be more than happy to work with you on special requests. Please email me at firstname.lastname@example.org
All items are shipped via USPS First Class or Priority Mail, depending on weight or FedEx. Tracking is included at no additional cost. Please understand that I am no longer responsible for your package once it is in the hands of USPS or FedEx.
Tracking info will be emailed from Paypal or found under Order Tracking!
Orders may be cancelled within 24 hours of order placement, provided the item has not been completed or shipped. You must send an email to email@example.com with your Order Number. Once these steps are completed, your payment will be immediately refunded.
Customized items are non-returnable, unless I make a mistake with the personalization. Please contact me upon receipt of your order if there is a problem.
Returns are accepted on non-customized items within 3 days of receipt. You must email me at firstname.lastname@example.org for return instructions prior to mailing your return. Items must be in unused, original condition for the return to be accepted. Shipping costs are non-refundable.